1. Home
  2. Docs
  3. MERCHANT
  4. COMPLIMENTARY TICKETS
  5. SENDING COMPLEMENTARY {TICKET- WEB APP}

SENDING COMPLEMENTARY {TICKET- WEB APP}


  • ✅ Step-by-Step: How to Send Complimentary Tickets

🔰 Step 1: Go to Your Event

  • Open the Event Overview tab
  • Find your Complimentary Ticket listed with the other tickets

📤 Step 2: Click “Send Complimentaries”

  • You’ll see two options to send tickets:

✏️ Option 1: Add Attendees Manually

  • Enter attendee details (name + email) one by one
  • Click Send Tickets


  • Tickets go straight to each person’s inbox

📁 Option 2: Upload a CSV File

  1. Download the CSV template
  2. Fill in attendee details (name, email, etc.)
  3. Drag and drop the file into the upload area


  4. Click Continue

👀 Step 3: Review and Edit

  • A list of attendees will appear
  • Review the info
  • Make any edits if needed

📩 Step 4: Send the Tickets

  • Click Send Tickets

  • All attendees will receive their complimentary tickets by email

How can we help?