ADDING DIGITAL PRODUCT (WEB APP)

Event Tab 

Step 1: Access Events Tab

• Log in to the Store Manager Web App.
  
• Click on the “Events” tab from the main navigation.
  
  
  
  Here, you can set up your event by following the steps below:

• Fill in event details:
  
  • Event Name
    
  • Date & Time
    
  • Venue/Location
    
  • Description
    
• Click “Continue” or “Next”.
  
  
  

• Click “Add Ticket” to create ticket types:
  
  • Paid Tickets (set price)
    
    
    
  • Free Tickets (no charge)
    
    
• Important: You can’t add complimentary tickets later—set them up before going live.
  
• Click “Create Event” once done.
  

Step 2: Event Details Page

After creating your event, you’ll be redirected to the Event Details page, where you can manage everything in one place.

This page includes three tabs:

• Overview
  
• Attendees
  
• Insights
  

(i)Overview Tab

In the Overview tab, you’ll find a summary of your event’s key details — along with a breakdown of all ticket types.

You can also:

• Edit or delete the event
• And send complimentary tickets to multiple attendees at once
  
  
  

(ii)Attendees Tab

The Attendees tab lists everyone who has purchased or received tickets.

Here you can manage:
Attendee information
Update ticket assignments
Resend tickets.

(iii)Insights Tab

The Insights Tab gives you a real-time analytics of the following:

• Tickets sold (by type)
  
• Revenue from paid tickets
  
• Conversion trends (views → sales)
  
  
• Ticket performance / sales growth data
  

• View a list of all your past and upcoming events, including:
  
  • Event name & date
    
  • Quick stats: ticket sales, attendees
    
  • Action buttons: View, Edit, Promote, Duplicate, Archive
    

Step 3: Ticket Management Rules

• No adding complimentary tickets later—plan ahead.
  
• Events, not individual tickets, can be activated or deactivated.
  
  • To disable specific tickets, mark them as “Sold Out.”
    
• You Cannot reorder ticket types once created.
  

Action	Location	Notes
Create Event	Events tab (first-time)	Include all ticket types upfront
Add Tickets	Event setup	Paid, Free, Complimentary available
Manage Event Info	Overview tab	Edit, delete, send complimentary tickets
View Attendees	Attendees tab	Update info, resend tickets
Monitor Performance	Insights tab	Real-time analytics and sales tracking
Access Previous Events	Events tab (returning users)	View/edit/promote any event
Deactivate Event	Events tab	Cannot deactivate individual tickets
Disable Specific Ticket Type	Overview tab	Mark as “Sold Out” rather than delete